DEXTERION

BUSINESS CONTINUITY PLAN (BCP)

Effective Date: 2/15/26
Governing Law: Indiana, United States

1. Purpose

This Business Continuity Plan outlines Dexterion’s strategy to maintain operational resilience during disruptive events.

2. Scope of Disruptions

Includes:

  • Infrastructure outages.

  • Cybersecurity incidents.

  • Natural disasters.

  • Vendor service interruptions.

  • Force majeure events.

3. Continuity Strategy

  • Redundant infrastructure where feasible.

  • Secure data backups.

  • Failover mechanisms (where supported).

  • Incident response activation procedures.

4. Recovery Objectives

  • Target uptime commitment: 99.5% monthly (as per SLA).

  • Priority restoration of mission-critical systems.

  • Data integrity validation post-incident.

5. Communication Protocol

In the event of significant disruption:

  • Enterprise clients notified as appropriate.

  • Status updates provided during material outages.

  • Post-incident summary may be provided upon request.

6. Testing & Review

Continuity procedures are reviewed periodically to ensure operational effectiveness.